Sales & configuration
Product selection, operating systems, screen sizes, OEM/ODM scope, MOQ and commercial terms.
Contact salesCUSTOMER SUPPORT
Technical support that follows the product.
Our regional support and export teams assist with product selection, technical questions, warranty and repair enquiries.
Technical support
Product specifications, integration questions and troubleshooting for existing products.
Get supportWarranty & repair
After-sales service and defective-part diagnosis coordinated with Aurora service staff.
Start a caseSERVICE NOTE
System main-board diagnosis
The original service guidance advises customers not to remove or replace major motherboard components without approval from after-sales staff. Contact the service team with the product model, fault symptoms and region so the correct power-board and panel-voltage checks can be provided.